Campus Store Assistant Manager

Slingshot LLC•Rock Hill, SC

2d•Onsite

About The Position

The function of the Assistant Manager is to serve customers in every aspect, maintain store stock and appearance, and complete sales using a point-of-sales system to sustain cash and inventory levels. A Team Lead demonstrates outstanding customer service and takes pride in the role they play on our team and on campus. A mail Specialist is given additional responsibility to process and deliver mail and packages to campus. We’re seeking a candidate who excels in a fast-paced setting, handling high volumes of packages and consistently meeting daily targets. Someone who likes variety, building relationships, and being outside in all seasons. A successful mail Specialist is someone who understands processes, wants to follow the process, and is innovative to make the process even better. Slingshot is a course material subscription service with the mission to provide all books for all students at an affordable price by the first day of class. The store teams are the link between Slingshot and the campus. While we are a “third party” entity, our goal is to engage the campus from within and we strive to integrate the Slingshot culture within our campus partners. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with other team members or campus representative to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution. Our team positions often require flexibility and adaptability in scheduling and function to serve the campus well. Team members often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who can adjust with us. Finally, we are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Requirements

Excellent customer service and communication skills
Ability to thrive in a fast-paced environment with high package volume and daily performance goals
Comfortable working both independently and collaboratively as part of a team
Strong organizational skills with attention to detail and process management
Willingness to learn and improve operational processes
Ability to build relationships with students, parents, faculty, and staff
Flexibility and adaptability in scheduling and job responsibilities
Comfortable working outdoors in all weather conditions
Ability to lift up to 50 pounds and carry heavy loads up and down stairs
Ability to stand for extended periods, bend, stretch, shelve, and carry materials
Basic clerical and computer skills, including Microsoft Word, Excel, Google Docs, and Google Sheets
Experience handling cash, credit card transactions, and point-of-sale systems preferred

Nice To Haves

Valid driver’s license preferred for campus deliveries (if applicable)

Responsibilities

Engage and support students, parents, faculty, and staff to promote sales, solve problems, and build rapport
Receive, sort, track, and manage parcels and mail using the Slingshot mail platform
Deliver mail and packages across campus with or without the use of a vehicle
Operate point-of-sale systems and process cash and credit card transactions
Answer telephone calls, return voicemails, and assist with online order fulfillment and shipping
Assist with receiving inventory, locating textbooks and merchandise, and print production as needed
Ship textbooks and general merchandise
Fulfill textbook and merchandise orders accurately and efficiently
Complete general clerical duties, including filing paperwork and preparing basic Word, Google, Excel, and spreadsheet documents
Support the Store Manager with daily operations and assume leadership responsibilities in the manager’s absence
Maintain store appearance, stock levels, and operational organization
Perform other duties as assigned