Part-Time Campus Services Coordinator

The Chicago School of Professional Psychology•Chicago, IL

8d•Onsite

About The Position

The Chicago School is seeking two Part-Time Campus Services Coordinators to help create a welcoming, responsive, and solutions-oriented campus experience. This position serves as a key point of contact for students, faculty, staff, and guests during evening and weekend hours, helping ensure that campus services remain accessible, professional, and community focused during our extended operating hours. This role is a member of the Chicago Campus Operations team, which oversees the daily service, space, and facility operations that keep the campus running smoothly. In this role, you will support front-line campus operations, assist with classroom and event readiness, provide customer service support, and help maintain a safe, welcoming, and operationally ready environment for all campus users. Campus Operations functions as a collaborative team grounded in shared ownership. While each role has a primary focus, we work closely together and step in where needed to ensure a seamless campus experience particularly during peak periods, major events, or times of increased operational demand. This part-time position is designed to provide operational coverage during our evening and weekend operating hours. We are currently hiring for two shifts: Weekday Coverage: 6pm – 11pm Weekend Coverage: Rotating between 6am-1pm and 12pm-7pm

Requirements

High school diploma or GED.
1+ years of customer service or administrative experience.
Strong interpersonal and communication skills.
Strong organizational and documentation skills.
Ability to manage multiple operational priorities simultaneously.
Proficiency with Microsoft Office.
Availability to work evenings and weekends.
Ability to lift, push, and pull approximately 50 pounds.

Nice To Haves

Associate or bachelor's degree.
Experience in higher education, hospitality, or reception.
Experience working in a fast-paced, service-oriented environment.

Responsibilities

Provide solutions-oriented service to students, faculty, staff and visitors; respond promptly to requests and escalate issues appropriately.
Serve as a visible and professional presence in public-facing areas, ensuring shared spaces remain organized, welcoming, and operationally ready.
Monitor and respond to the campus operations inbox and general service inquiries, ensuring timely communication and follow-through.
Document campus conditions, service trends, and recurring concerns to support operational awareness and continuous improvement.
Perform opening and closing procedures, verifying space readiness, restocking supplies, and logging relevant operational updates.
Maintain accurate visitor information and coordinate communication between campus hosts and security.
Answer incoming phone calls and route inquiries to the appropriate individuals or departments in a timely and professional manner.
Work with the Operations Manager to support scheduling and information management related to facilities usage and campus events.
Provide on-site support for academic residencies, meetings, and special events including room reservations, room configurations, and classroom set-ups.
Conduct pre-event and post-event room checks to ensure readiness and compliance with campus standards.
Support signage placement, hospitality flow, and room reset standards for campus programming.
Crosstrain in operational workflows to maintain service continuity during peak periods, staffing gaps, or high-volume campus activity.
Assist with onboarding and training of student workers.
Execute campus emergency procedures as trained and assist with evacuations, safety drills, and maintenance of emergency supplies.