Campus Security Manager

Allied Universal•San Francisco, CA

About The Position

Allied Universal® is hiring an Account Manager to lead daily security operations and ensure the safety and well-being of the people and places under their protection. The role leads, develops, and motivates security officers and supervisors to deliver high-quality service. The Account Manager oversees scheduling, staffing, payroll, performance, employee relations, client relationships, incident response, training, safety, site standards, and inventory. The position also supports compliance and operational excellence while managing staffing and costs.

Requirements

  • High school diploma or equivalent.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • Valid driver’s license if driving a company vehicle or a personal vehicle for business.
  • At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience leading, developing, and retaining a dynamic team while building positive client relationships.
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
  • Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
  • Proficiency with web-based applications and computer systems, including Microsoft Office.
  • Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
  • Financial acumen and the ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and control inventory costs through planning and organization.

Nice To Haves

  • College degree in Business Administration or a law enforcement-related field.
  • Law enforcement, military, contract or proprietary security services, or facility management experience.
  • American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
  • Previous payroll, billing, or scheduling experience.
  • Aptitude with security systems, including CCTV, access control, and badge administration.
  • Graduation from a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

  • Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
  • Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
  • Serve as the primary client contact and ensure high-quality service that protects people and property.
  • Respond professionally to escalated issues and coordinate with clients and internal teams during security incidents and emergencies.
  • Oversee training, safety, and site operational standards.
  • Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Eight paid holidays annually.
  • Five sick days.
  • Four personal days.
  • Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Opportunities to advance within a global leader in security services.
  • Supportive, collaborative workplace.
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