Campus Sales Manager

Coury Hospitality•Palo Alto, CA

1d•Onsite

About The Position

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Coury Hospitality has an amazing opportunity as a Sales Manager. Sales Manager – Hotel Citrine, Tribute Portfolio | Palo Alto, CA Elevate Service. Inspire Connections. Hotel Citrine invites guests to "travel lightly and live brightly" in an eco-conscious space where vibrant design and elevated service go hand-in-hand. From sustainably designed rooms to California cuisine at Wild Onion Bistro & Bar, Hotel Citrine is the bright, mindful choice in Silicon Valley. AC Hotel Palo Alto embodies sleek, modern luxury with a European soul and Spanish flair. Designed for intention and ease, it offers minimalist guest rooms, refined amenities, and intimate meeting spaces—all tailored to Silicon Valley’s fast-paced energy and elevated expectations. Together, these properties define a new standard in style, sustainability, and service.

Requirements

3–5 years of hotel sales experience in group rooms, catering, and/or business transient segments.
Proven ability to negotiate, close, and detail business successfully.
Strong verbal and written communication skills with a polished, professional presence.
Excellent organizational skills with attention to detail and follow-through.
Proficiency in Microsoft Office; Marriott systems experience strongly preferred (CI/TY, MARSHA, Opera, Lightspeed, Delphi).
Ability to work independently while thriving in a collaborative, campus-based team environment.
Flexibility to work evenings, weekends, or holidays as business needs require.

Responsibilities

Drive group, catering, and business transient revenue across both Hotel Citrine and AC Palo Alto.
Proactively solicit, negotiate, and contract new and repeat business with a focus on campus-based and corporate accounts.
Manage assigned accounts while prospecting new opportunities through calls, site visits, networking, and community engagement.
Develop strong relationships with clients to ensure repeat and referral business across the dual-brand campus.
Create, detail, and manage contracts, Banquet Event Orders (BEOs), and event resumes with precision.
Maintain accurate and timely information in Marriott CI/TY, MARSHA, Lightspeed, and related sales systems.
Collaborate closely with Catering, Operations, Culinary, Revenue, and Marketing teams to ensure seamless event execution.
Attend and lead sales, BEO, and resume meetings as required.
Conduct post-event follow-ups, ensuring client satisfaction and identifying future sales opportunities.
Support campus-wide sales strategies, promotions, and special projects as assigned.