Campus Safety Officer

The Claremont Colleges Services • Claremont, CA

5d • Onsite

About The Position

Campus Safety Officers serve as the primary crime-prevention, security-patrol, and first-responder personnel for The Claremont Colleges. They protect and serve members of the colleges’ communities and The Claremont Colleges Services with courtesy and respect for individuals’ dignity and legal rights. Officers are expected to remain visible and demonstrate confidence, goodwill, integrity, and professional conduct. These are emergency-response roles and may require an immediate response to security, safety, medical, life-threatening, or other urgent situations. Officers are the primary link between people on campus and the Campus Safety Dispatcher when dispatched or when encountering campus issues.

The position pays $24.91 per hour and is scheduled on a four-day, ten-hour-per-day rotation. Campus Safety operates day, swing, and night shifts, and officers must be available to work any assigned shift on any day of the week, including weekends and holidays. Shifts may be assigned for up to six months. Evening, holiday, and weekend work is often required, and regular hours may vary due to organizational needs, special events, or major incidents.

Officers patrol campuses on foot, bicycle, utility cart, or automobile; conduct security checks; respond to calls and incidents; provide safety escorts; assist with events and emergency response; and conduct initial investigations and reporting. They may provide basic first aid and use CPR, AED, and NARCAN when needed. Officers are designated Campus Security Authorities under the Clery Act and report allegations through the TCCS Campus Safety Department. The position also includes related duties as assigned.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and a driving record acceptable to TCC’s automobile liability insurance provider; satisfactory results on the post-offer driving-record check.
• Current California BSIS 40-hour certification.
• Current Heartsaver First Aid/AED/CPR cards and proof of certification, or completion within 90 days of hire.
• Completed baton and OC pepper spray permits under AB 2880, or completion within 90 days of hire.
• Authorization to work for any employer in the United States; employment visa sponsorship is not available.
• Satisfactory results on post-offer drug screening, employment and education verification, and comprehensive criminal background check.
• Ability to pass a clinic physical exam confirming ability to perform the position’s physical requirements.
• Proficient English reading, writing, speaking, comprehension, and ability to follow directions.
• Strong English writing skills, including clear, concise, grammatically correct incident and investigation reports that may be used by police or in judicial or court proceedings.
• Exceptional interpersonal and customer-service skills, ethics, maturity, tact, adaptability, and awareness of the audience.
• Strong leadership, critical-thinking, and composure skills in high-pressure, crisis, adverse, disrespectful, or aggressive situations.
• Ability to analyze complex and urgent situations quickly and objectively and determine appropriate action.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment, and maintain confidentiality.
• Knowledge of Microsoft Word, Excel, Outlook, databases, and electronic timekeeping systems; ability to learn other technologies and use report-writing software.
• Ability to use portable radios, tablets, computers, cameras, and related technologies.
• Ability and willingness to work overtime when necessary.
• Ability to treat people fairly and respectfully, maintain professional relationships with campus communities and external agencies, and embrace cultural, religious, ethnic, and lifestyle diversity.
• Ability to perform physically demanding work continuously, including prolonged standing and walking, frequent movement into varying body positions, and regular climbing of ladders, stairs, scaffolding, or similar structures.
• Ability to lift, carry, push, and pull objects weighing up to 50 pounds.
• Ability to work indoors and outdoors in varying weather and environmental conditions, including noisy, confined, elevated, or low-ventilation spaces.
• Ability to safely operate vehicles, equipment, or machinery, including street-legal golf carts and company vehicles; communicate effectively in person and through devices; read printed or electronic materials; and occasionally perform computer work involving repetitive hand and wrist movement.
• Wear designated uniforms, non-slip or work shoes, and appropriate personal protective equipment.

Nice To Haves

• At least one year of experience performing safety and/or security patrol services to deter criminal activity at a licensed security department.
• Experience conducting investigations and writing incident reports or initial law-enforcement crime reports.
• Experience with public-safety Computer-Aided Dispatch (CAD) and Records Management Systems (RMS).

Responsibilities

• Protect community members and property through proactive, timely crime-prevention and safety duties.
• Patrol campuses and intervene in potential or actual incidents where people or property may be at risk.
• Remain alert to surroundings and demonstrate integrity, maturity, dependability, sound judgment, and cultural sensitivity.
• Use de-escalation and compliance communications as a first resort, and convey authority when appropriate.
• Conduct routine patrols by utility cart, automobile, bicycle, or on foot, and operate carts safely within manufacturer weight limits and safety requirements.
• Conduct security checks of premises and facilities and ensure access and use by appropriate individuals.
• Respond to unauthorized individuals and ensure they leave the premises; use force only as limited and authorized by law.
• Respond promptly to emergency and non-emergency calls and incidents while on duty.
• Perform event security duties, including monitoring and guiding contract security personnel, checking identification, controlling alcohol flow, monitoring attendee behavior, and addressing general safety issues.
• Provide safety escorts to students, faculty, and staff.
• Maintain knowledge of applicable municipal, state, and federal crimes and institutional policies, and enforce them as needed.
• Conduct initial investigations, gather evidence, and interview victims, witnesses, and suspects.
• Write incident reports and initial law-enforcement crime reports; testify or present evidence at college judicial hearings or court proceedings when required.
• Coordinate and guide responding police and fire/paramedic units in person, by phone, or by radio.
• Follow and promote department protocols and procedures.
• Assist with building evacuations and maintain order during emergencies.
• Triage medical calls and administer basic first aid, CPR, AED, and NARCAN when necessary.
• Report crimes and institutional-regulation violations verbally and in writing to appropriate authorities.
• As a Campus Security Authority under the Clery Act, report good-faith allegations through the TCCS Campus Safety Department reporting structure.
• Train, inspire, and guide staff assigned to the team; help maintain a positive, respectful workplace.
• Perform other related duties as assigned.

Benefits

• 10% retirement contributions after one year, with no matching required.
• Tuition remission and professional development funds.
• Access to fitness facilities.
• Generous time off, including 11 paid holidays, up to 22 vacation days, and 12 sick days per year, plus a paid Winter Closure.
• Medical, dental, and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED