2026-2027 Receptionist (190 Days)

ESC Region 11Westlake, TX
Onsite

About The Position

Under the direction of the Accountability Director, the campus receptionist will provide reception and clerical assistance for the efficient operation of the campus office.

Requirements

  • High School Diploma or GED.
  • Completion of the state-required fingerprinting and criminal background check is required.
  • Three (3) years’ clerical experience in office setting.
  • Ability to work with school and community populations.
  • Excellent communication, interpersonal and organizational skills.
  • Ability to collaborate with individuals from a variety of backgrounds including, but not limited to, parents, teachers, school administrators, and advocacy groups.
  • Exceptional customer service skills.
  • Proficient keyboarding skills.
  • Effective organization, communication, and interpersonal skills.
  • Ability to understand and follow detailed written and verbal instructions.
  • Ability to operate multi-line phone system.
  • Proficiency with MS Office and Google Suite.
  • Ability to learn the basic use of Student Information Systems (SIS) such as PowerSchool, Toddle, etc.

Responsibilities

  • Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
  • Greet and direct campus visitors in a highly visible environment.
  • Maintain visitor log and issue visitor passes.
  • Provide top-tier customer service to all school visitors and staff.
  • Assist parents in checking students in and out of school.
  • Prepare and distribute student identification cards.
  • Assist with the receipt and distribution of student materials, including delivering lunches, student uniforms, homework, etc.
  • Receive, sort, and distribute mail, messages, documents, and other deliveries.
  • Provide clerical assistance as needed including assisting with the scheduling of appointments.
  • Compile, maintain, and file all reports, records, and other documents as required.
  • Maintain confidentiality.
  • Follow district safety protocols and emergency procedures.
  • Performs other duties as assigned by supervisor.
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