Campus Operations Specialist, CoStar Group - Richmond, VA

CoStar Group•Richmond, VA

16h•Onsite

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. The Campus Operations Specialist serves as a hands-on operational execution partner supporting the day-to-day coordination, communication, and delivery of workplace and campus operations initiatives across CoStar Group’s Foundry Park campus. This is a 100% in-office individual-contributor role based in Richmond, VA, requiring an active daily presence within the workplace environment. The campus supports up to 3,000 employees across three buildings totaling more than 1M square feet, requiring a high level of operational coordination, responsiveness and attention to workplace experience standards. As part of the Workplace Management team, the role is designed for a highly organized, execution-focused professional who thrives in fast-paced operational environments and enjoys driving accountability, organization, communication and follow-through across multiple workstreams and stakeholder groups. This position partners closely with department leadership and cross-functional teams to help ensure campus initiatives, workplace experience programs, operational processes, and day-to-day campus activities execute consistently and efficiently. The standard schedule aligns with normal business operating hours; however, the role may require occasional schedule flexibility to support special events, campus activations, or operational priorities, including periodic early morning or evening support approximately 1–2 times per month.

Requirements

Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
A track record of commitment to prior employers.
Minimum 3-5 years’ experience in workplace operations, facilities operations, hospitality operations, corporate campus environments, or operational program coordination.
Experience supporting large-scale corporate or multi-building environments preferred (400+ staff).
Proven project coordination and operational execution capabilities.
Strong proficiency using Asana or similar project management & tracking platforms.
Ability to manage multiple priorities and operational tasks simultaneously.
Strong written and verbal communication skills with the ability to prepare polished, executive-ready communications.
Comfortable working cross-functionally without direct authority.
Process-oriented with strong documentation and organizational skills.
High level of professionalism and operational ownership.
Proficiency with Microsoft Office Suite, including Outlook, Excel & PowerPoint
Ability to independently manage workstreams while maintaining alignment with operational leadership.
Executive presence and professional communication style.
Hands-on, proactive approach to operational support and execution.
Flexibility to occasionally support adjusted schedules tied to campus events or operational priorities (1 to 2 times per month).
Ability to work on-site daily in a 100% in-office environment located at the Richmond Campus.

Responsibilities

Coordinate operational workflows, deliverables, and follow-up activities across campus operations functions.
Support project and task tracking activities using Asana or similar platforms.
Track action items, deadlines, dependencies, and accountability across multiple departmental initiatives.
Lead cross-functional operational meetings, document outcomes, and ensure follow-up actions are completed.
Prepare executive-level communications, summaries, and campus updates.
Develop monthly department recap reports and performance updates.
Create and maintain SOPs, process maps & documentation, and workflow standards.
Support workplace experience initiatives, activations, and campus engagement activities.
Support daily campus inspections and workplace experience QA efforts.
Coordinate campus branding, signage, and operational presentation standards.
Assist with event coordination and campus activation support.
Support sustainability initiative coordination and reporting activities.
Coordinate vendor follow-up, operational requests, and service tracking.
Assist with purchase order tracking and department financial coordination.
Support Workplace Management team readiness efforts and maintain high daily campus presentation standards.
Maintain organized operational records, reporting, and project documentation.
Coordinate campus-wide communication and information flow.

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks