Campus Operations Manager

Sandals Church•Riverside, CA

3d•$26 - $31•Onsite

About The Position

The Campus Supervisor at Sandals Church Hunter Park serves as the operational and people-leadership backbone of the campus. By directly leading the campus operations team and managing critical organizational logistics, this role ensures that the staff remains healthy, growing, and strategically aligned, while freeing up the pastoral team to focus on high-value ministry tasks. The role's primary objective is to lead the campus operations team, steward the budget, keep staff informed and aligned, and ensure the operational engine (CCB, scheduling, Meeting Rhythms) runs at peak efficiency in service of the church's strategic priorities. This role also activates strategic priorities by keeping the staff team healthy and aligned to launch a new Saturday night service, ensuring the operational engine and budget support NextGen growth, and running the systems and metrics that track discipleship-group participation campus-wide.

Requirements

Directly lead the campus operations team.
Manage critical organizational logistics.
Ensure staff remains healthy, growing, and strategically aligned.
Lead the campus operations team.
Steward the budget.
Keep staff informed and aligned.
Ensure the operational engine (CCB, scheduling, Meeting Rhythms) runs at peak efficiency.
Set clear goals for the Chief Operations Coordinator.
Hold regular one-on-ones with the Chief Operations Coordinator.
Provide coaching and professional development to the Chief Operations Coordinator.
Delegate technical execution to the Coordinator while retaining accountability.
Watch for workload, margin, and burnout risk across the HP staff team.
Raise concerns proactively with the Campus Pastor.
Lead the HP Celebration Team for quarterly gatherings.
Manage staff birthdays, milestones, and the HPMD Staff Hub.
Identify stretch assignments and development opportunities for the Coordinator and other operations staff.
Manage the Campus Pastor's calendar.
Provide administrative support to the Campus Pastor.
Plan and execute HPLT and Engagement Team meetings.
Own agenda creation for meetings.
Track attendance for meetings.
Prioritize content for meetings.
Serve as the primary point of contact for Central Team members.
Ensure HP goals and timelines are met.
Own the Hunter Park budget.
Track spending.
Maintain margin.
Communicate status updates with supervisors.
Manage all expense coding and approvals.
Own the majority of HP staff communication.
Send the weekly staff email.
Send the weekly all-campus email.
Partner with Youth and Kids Leads to execute logistical details for HP Camp.
Oversee all room and resource usage requests for the campus.
Manage the [email protected] email address.
Respond as needed to guests or the front office.
Oversee the staff and volunteer onboarding process.
Ensure interests are moved through the system efficiently.
Ensure all HP-related forms, processes, and queues in CCB are matched, automated correctly, and working efficiently.
Run metrics for the team as needed.
Evaluate campus health, staff health, and engagement levels.
Update and maintain the HP Tab of the Master Calendar.
Update and maintain the HPMD Google Calendar.
Update and maintain the Time Off Waterfall.
Update and maintain the CS Campus Directory.
Set the strategic plan for the OneServe strategy and Check-in events for major weekends like Easter and Christmas.
Coordinate with the Guest Experience Director and other ministry leads on execution.
Serve as the standing, cross-department supervisor for Sunday mornings.
Lead the campus-wide pre-service and post-service huddle.
Provide real-time problem-solving across tech, facilities, kids, and guest experience.
Coordinate appreciation efforts and gifts for special weekends (Easter/Christmas).
Maintain a growing relationship with Jesus Christ.
Maintain a consistent devotional life.
Model the Fruit of the Spirit (Galatians 5:22–23) in character and leadership.
Protect the unity of the church.
Embody humility, integrity, and authenticity.
Fully embrace and represent the Sandals Church Culture Stack in leadership and personal conduct.
Engaged in Discipleship.
Activate strategic priorities operationally.
Launch a new Saturday night service.
Support NextGen growth.
Run systems and metrics that track discipleship-group participation campus-wide.

Nice To Haves

Experience in a similar role within a church or non-profit organization.
Proficiency in CCB (Church Community Builder) or similar church management software.
Strong understanding of budgeting and financial stewardship.
Excellent communication and interpersonal skills.
Proven ability to lead and develop teams.
Strategic thinking and problem-solving abilities.
Ability to manage multiple priorities and deadlines.
Familiarity with Sandals Church's vision, mission, and culture.

Responsibilities

Directly supervise the Chief Operations Coordinator, setting clear goals, holding regular one-on-ones, and providing coaching and professional development.
Delegate technical execution (onboarding compliance, background checks, systems administration) to the Coordinator while retaining accountability for the quality and timeliness of outcomes.
Monitor staff health for workload, margin, and burnout risk across the HP staff team, raising concerns proactively with the Campus Pastor.
Lead the HP Celebration Team for quarterly gatherings and manage staff birthdays, milestones, and the HPMD Staff Hub so staff feel known and celebrated.
Identify stretch assignments and development opportunities for the Coordinator and other operations staff to build bench strength.
Manage the Campus Pastor's calendar and provide administrative support.
Plan and execute HPLT and Engagement Team meetings, owning agenda creation, attendance tracking, and content prioritization.
Serve as the primary point of contact for Central Team members (Facilities, Project Management, etc.) to ensure HP goals and timelines are met.
Own the Hunter Park budget, track spending, maintain margin, communicate status updates with supervisors, and manage all expense coding and approvals.
Own the majority of HP staff communication, sending the weekly staff email and the weekly all-campus email.
Partner with Youth and Kids Leads to execute logistical details for HP Camp.
Oversee all room and resource usage requests for the campus.
Manage the [email protected] email address, responding as needed to guests or the front office.
Oversee the staff and volunteer onboarding process, ensuring interests are moved through the system efficiently.
Ensure all HP-related forms, processes, and queues in CCB are matched, automated correctly, and working efficiently for the team.
Run metrics for the team as needed to evaluate campus health, staff health, and engagement levels.
Update and maintain the HP Tab of the Master Calendar, the HPMD Google Calendar, the Time Off Waterfall, and the CS Campus Directory.
Set the strategic plan for the OneServe strategy and Check-in events for major weekends like Easter and Christmas, coordinating with the Guest Experience Director and other ministry leads on execution.
Serve as the standing, cross-department supervisor for Sunday mornings, leading the campus-wide pre-service and post-service huddle and providing real-time problem-solving across tech, facilities, kids, and guest experience.
Coordinate appreciation efforts and gifts for special weekends (Easter/Christmas) to honor the volunteer teams.
Maintain a growing relationship with Jesus Christ and a consistent devotional life.
Model the Fruit of the Spirit (Galatians 5:22–23) in character and leadership.
Protect the unity of the church and embody humility, integrity, and authenticity.
Fully embrace and represent the Sandals Church Culture Stack in leadership and personal conduct.
Engage in Discipleship.