Campus Operations Manager

Sandals Church•Riverside, CA

3d•Onsite

About The Position

The Campus Operations Manager at Sandals Church Hunter Park serves as the operational and people-leadership backbone of the campus. This role directly leads the campus operations team and manages critical organizational logistics, ensuring the staff remains healthy, growing, and strategically aligned. The goal is to free up the pastoral team to focus on high-value ministry tasks. The Campus Operations Manager is responsible for leading the campus operations team, stewarding the budget, keeping staff informed and aligned, and ensuring the operational engine runs at peak efficiency in service of the church's strategic priorities.

Requirements

Maintains a growing relationship with Jesus Christ and a consistent devotional life.
Models the Fruit of the Spirit (Galatians 5:22–23) in character and leadership.
Protects the unity of the church and embodies humility, integrity, and authenticity.
Fully embraces and represents the Sandals Church Culture Stack in leadership and personal conduct.
Engaged in Discipleship.
Experience in operations management.
People-leadership experience.
Budget management experience.
Experience with communication strategies.
Experience with systems architecture and oversight.
Experience with event execution.

Nice To Haves

Experience in a church or ministry environment.
Familiarity with CCB (Church Community Builder) software.

Responsibilities

Directly supervises the Chief Operations Coordinator, setting clear goals, holding regular one-on-ones, and providing coaching and professional development.
Delegates technical execution (onboarding compliance, background checks, systems administration) while retaining accountability for outcomes.
Monitors staff workload, margin, and burnout risk, raising concerns proactively with the Campus Pastor.
Leads the HP Celebration Team for quarterly gatherings and manages staff birthdays, milestones, and the HPMD Staff Hub.
Identifies stretch assignments and development opportunities for operations staff.
Manages the Campus Pastor's calendar and provides administrative support.
Plans and executes HPLT and Engagement Team meetings, owning agenda creation, attendance tracking, and content prioritization.
Serves as the primary point of contact for Central Team members to ensure HP goals and timelines are met.
Owns the Hunter Park budget, tracking spending, maintaining margin, communicating status updates, and managing expense coding and approvals.
Owns the majority of HP staff communication, sending weekly staff and all-campus emails.
Partners with Youth and Kids Leads to execute logistical details for HP Camp.
Oversees all room and resource usage requests for the campus.
Manages the [email protected] email address.
Oversees the staff and volunteer onboarding process.
Ensures all HP-related forms, processes, and queues in CCB are matched, automated correctly, and working efficiently.
Runs metrics for the team to evaluate campus health, staff health, and engagement levels.
Updates and maintains the HP Tab of the Master Calendar, the HPMD Google Calendar, the Time Off Waterfall, and the CS Campus Directory.
Sets the strategic plan for major weekend events like Easter and Christmas, coordinating with the Guest Experience Director and other ministry leads.
Serves as the standing, cross-department supervisor for Sunday mornings, leading pre-service and post-service huddles and providing real-time problem-solving.
Coordinates appreciation efforts and gifts for special weekends to honor volunteer teams.