Campus Maintenance Manager

UNC-Chapel Hill•Chapel Hill, NC

3d•Onsite

About The Position

The Campus Maintenance Manager performs managerial functions over multiple trade shops in Campus Maintenance, which includes: the Electrical Shop, Plumbing Shop, Carpentry/Insulation Shop, Exteriors Shop, Masonry Shop, and the 2nd shift Maintenance Shop. This organizational unit delivers a high level of maintenance and repair services for the majority of the buildings on campus property, as well as satellite locations off campus, totaling over 18 million square feet. These responsibilities encompass the entire building envelope and supporting systems, as well as providing minor renovations and construction project support through the expertise of the technical trade groups. The buildings aesthetics and its usability, both interior and exterior, must continually provide an environment that is conducive to higher education learning and program needs. This position manages multi-trade shops with an approximate staff of 96 positions and a total operating budget of approximately $2 million. Employees represent a wide variety of trades groups, including Electronic Technicians, Electricians, Maintenance Mechanics, Plumbers, Carpenters, Insulators, Masons, and Roofers. This position exercises a high level of independent decision-making and responsibility for compliance with University, town, county, and state laws, ordinances, codes, and policies. Additionally, this position ensures that employee training is kept current and in compliance with requirements set by the NC State Board of Examiners, the Occupational Safety and Health Administration ( OSHA ), the NC Dept. of Environment and Natural Resources ( DENR ), and product manufacture factory certification standards. This position also evaluates opportunities for cross-training, assignment of staff across service areas, and career development programs to improve the university’s ability to effectively respond to organizational needs. This position works with the senior leadership team in Facilities/Building Services to sustain a high-performance service culture that promotes sound planning and excellent execution. It leads departmental efforts to foster a safe, respectful work environment that values its employees, while working closely with University administrators across schools and departments to ensure that campus facilities meet programmatic requirements and remain compliant. This position routinely exercises a demonstrated commitment to customer service; a continuous quality improvement focus; responsive management skills; the ability to motivate staff and promote a safe and respectful environment; excellent communication skills; approachability; sound decision-making; and the ability to provide timely direction for assigned staff. Additional management responsibilities over the skilled trades and shops consist of conducting efficiency studies; establishing and comparing workflows, response times, customer satisfaction, and operating metrics; performing detailed budget analysis, utilizing building condition indexes for future fiscal planning; trending specialized equipment and building systems for reliability and failure projections; and evaluating proposed project investments.

Requirements

Supervisory experience of a trade group.
Experience with long-range/future planning, budget management, and integrating current technologies into a facilities maintenance operations group.
Possess interpersonal leadership characteristics: easily approachable, team-focused, integrity, calm and levelheaded, ‘can-do’ attitude, self-motivated, and capable of working as a team or alone.
Possess effective leadership characteristics: consistently a mentor, supportive, organized and results-oriented, and an effective delegator.
Must be a technical and applicable code resource.
A valid North Carolina Driver’s License or the ability to obtain one prior to start date.

Nice To Haves

Experience in a higher education institution.
Ten (10) years progressive experience in a higher education institution and ten (10) years of supervisory experience of a trade group.
A General Contractor’s License (Building Contractor classification), or an electrical or plumbing license issued by an NC State Licensing Board is preferred.

Responsibilities

Performs managerial functions over multiple trade shops in Campus Maintenance.
Delivers maintenance and repair services for campus buildings and satellite locations.
Manages the entire building envelope and supporting systems.
Provides minor renovations and construction project support.
Ensures employee training is current and compliant with regulatory requirements.
Evaluates opportunities for cross-training, staff assignment, and career development.
Fosters a safe, respectful work environment.
Ensures campus facilities meet programmatic requirements and remain compliant.
Conducts efficiency studies.
Establishes and compares workflows, response times, customer satisfaction, and operating metrics.
Performs detailed budget analysis.
Utilizes building condition indexes for future fiscal planning.
Trends specialized equipment and building systems for reliability and failure projections.
Evaluates proposed project investments.