Campus Life Navigator PRN

HAVEN FOR HOPE OF BEXAR COUNTY•San Antonio, TX

2d•$17 - $17•Onsite

About The Position

The Campus Life PRN serves Clients across the Safety, Living Needs, Enrichment, and Recovery quadrants of care, with an emphasis on a pathway to rapid rehousing. The role responds to Client needs using a recovery model, trauma-centered services, Person Centered Planning, and motivational interviewing techniques, while adhering to Haven’s core values. It provides consistent crisis intervention and communicates relevant information about Clients’ mental and physical well-being to appropriate staff and partners so they can provide services. This is a part-time, scheduled-as-needed position at Haven for Hope of Bexar County in San Antonio, Texas. The role requires open availability for varying shifts, including evening and weekend hours. It is a non-driving role.

Requirements

High school diploma or GED; one to two years of related experience and/or training; or an equivalent combination of education and experience.
Ability to use Microsoft Office and complete daily data entry in electronic database systems.
Ability to communicate effectively orally and in writing.
Ability to perform basic mathematical calculations, including addition, subtraction, division, percentages, and calculations involving area, circumference, and volume.
Ability to solve practical problems, interpret written, oral, diagrammed, or scheduled instructions, and handle crisis situations maturely.
Ability to perform the physical requirements of the role, including walking around and monitoring three multi-floor facilities, using stairs several times daily, and occasionally lifting or moving up to 25 pounds.
Availability for evening and weekend hours and varying shifts.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Monitor facility areas for compliance with rules, policies, procedures, and protocols.
Respond to Client requests, complaints, and inquiries.
Address procedural violations and help Clients understand expectations and achieve compliance.
Conduct orientations; assign beds and lockers; and issue linens, personal supplies, and other items to new Clients.
Exit Clients from campus when notified and secure their belongings according to procedures.
Sign in and out volunteers, brief them, and provide direction and assistance as needed.
Conduct regular inspections, document opportunities for improvement, and recognize Client successes.
Identify Clients experiencing problems or crises, ensure their safety, and notify service providers so appropriate services can be provided.
Partner with Haven and Partner staff to ensure quality services for Members.
Carry a hand radio and/or cell phone, respond immediately to calls, and take appropriate action in coordination with Haven management.
Work with educational and recreational enrichment efforts for children and adults.
Perform other duties assigned by a supervisor.