About The Position

Securitas USA is seeking a professional, service-oriented, and experienced Fire Life & Safety Director / Concierge to support campus security operations in Manhattan, New York. The role combines fire and life safety responsibilities with customer-facing concierge services. The employee will support safety procedures, help maintain a secure campus environment, assist students, staff, visitors, and guests, and respond promptly and professionally to security and safety concerns. The successful candidate will have a valid New York State Fire Life & Safety Director certification (F-89 or equivalent), at least two years of Fire Life & Safety Director experience, at least one year of campus security, security concierge, or related security experience, and an active New York State Security Guard License. A high school diploma, GED, or equivalent certificate is required. The position pays $28.00 per hour and is full-time.

Requirements

  • Valid New York State Fire Life & Safety Director certification (F-89 or equivalent).
  • At least 2 years of prior Fire Life & Safety Director experience.
  • At least 1 year of experience in campus security, security concierge services, or a related security role.
  • Active New York State Security Guard License.
  • High school diploma, GED, or equivalent certificate.
  • Strong verbal and written communication skills.
  • Professional appearance, customer service skills, and the ability to interact courteously with diverse populations.
  • Ability to exercise sound judgment, remain calm under pressure, and respond appropriately to emergencies.
  • Ability to remain on your feet and actively present for the duration of the assigned shift.

Responsibilities

  • Perform fire and life safety duties in accordance with applicable procedures, regulations, and site-specific requirements.
  • Monitor and support campus safety and security operations, identifying and escalating potential hazards, emergencies, and suspicious activity.
  • Respond to fire alarms, emergencies, and other safety-related incidents in accordance with established emergency response procedures.
  • Assist with emergency evacuations, occupant notifications, and coordination with emergency responders when necessary.
  • Maintain accurate incident reports, daily logs, fire safety records, and other required documentation.
  • Provide professional concierge services by greeting, assisting, and directing students, staff, visitors, and guests.
  • Monitor access points and follow established access control procedures to help maintain a secure campus environment.
  • Communicate clearly and professionally with campus personnel, visitors, management, and emergency response teams.
  • Maintain a visible, professional presence while remaining alert and attentive throughout the shift.
  • Follow all site-specific policies, safety protocols, and security procedures.
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