Campus Ambassador
About The Position
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. Copa Health is seeking a friendly, personable and helpful Campus Ambassador to assist people on the campus get to their destination with a warm getting and help if needed. The Campus Ambassador is the main face of the West Valley clinic and represents all 6 of Copa Health's core values to the fullest degree! Requires prolonged periods of standing, walking, frequent bending, stooping, or stretching and sitting. Lifting may be required. Work is performed in an office setting. Exposed to outside weather conditions.
Requirements
- HS Diploma/GED and six (6) months customer service experience
- TB test clearance required at the time of hire and annually
- Successfully complete a pre-employment drug screening
- Must have a fingerprint clearance card issued by the department of Public Safety or eligible to receive one within eight (8) weeks if hire
Responsibilities
- Guides participants, family, and guests to Copa Health West Valley’s main lobby to be checked in. May assist with guiding EMS or Fire Department through back entrance if necessary.
- Ensures participants are not wandering to other suites in the building and are not loitering in building’s main lobby or restrooms.
- Shows participants and guests where the designated smoking areas are located.
- Ensures the flow of drivers dropping off participants goes uninterrupted and informs the drivers were they are and are not able to park. (No parking and waiting in the front of the building).
- Answers basic questions about services that are provided, hours of operation and who to contact if there are any issues or concerns.
- Tries to ensure that safety protocols are being followed and brings any issues to the attention of campus leadership.
Benefits
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
