Campus Ambassador Supervisor

Arizona State University • Tempe, AZ

5d • Onsite

About The Position

Serves as the leader for all Campus Ambassador (CA) staff in the Parking and Transit Department. Works to raise awareness of Campus Ambassador program and to establish a consistent presence of CA staff across the university. Has a passion for service and building and growing relationships amongst staff and campus community. Applicant must be eligible to work in the United States; ASU Parking and Transit Services will not be a sponsor for this position.

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Outstanding leadership and communication skills.
• Knowledge of supervisory principles, practices, and techniques.
• Problem solving, ability to act autonomously, self-confidence and resourcefulness.
• Organizational skills, accuracy and accountability.
• Desire to build leaders and support staff.
• Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Responsibilities

• Works towards building a consistent, approachable, and reliable ambassador workforce.
• Promotes a healthy an effective work team.
• Is an active leader in the campus community.
• Monitors and coordinates in-field day-to-day functions for ambassador staff.
• Conducts evaluations, coaching, and performance management for CA staff.
• Receives assistance request calls for support from campus ambassador staff; prioritizes the calls; responds appropriately.
• Guides strategic recruitments for CA staff with an eye for the difficulties of the job.
• Trains new personnel and arranges for additional training seminars or workshops as appropriate.
• Resolves problems and questions presented by staff, regarding work methods or proper procedures to follow.
• Recommends procedural changes to supervisor, implements approved changes, and communicates changes to all staff affected.
• Other duties as assigned.

Benefits

• The benefits, professional growth, and job satisfaction associated with working for this nationally recognized leader among public institutions and the model for the New American University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level