Camping & Boating Advisor - Parts & RV Show-Throughs

Bretz RV & Marine•Mankato, MN

12d•Onsite

About The Position

The Camping & Boating Advisor is responsible for helping customers with camping and boating parts, accessories, and RV show-throughs. This role is a great fit for someone who enjoys working with people, likes variety in their day, and can explain products and features in a clear, friendly, and professional way. At Bretz RV & Marine, we’ve built a reputation as a leader in the industry by delivering a world-class experience for our customers. At our Mankato store, we do things differently. As one of our small-format locations, our team is built with versatility in mind. Every employee plays an important role in making sure our customers receive the same high-quality service and expertise they’ve come to expect from Bretz, no matter the task at hand. Whether it’s helping a customer find the right part, walking a new RV owner through their unit, helping arrange inventory on the lot, or jumping in during high-traffic times, our team works together to keep things running smoothly. If you’re a problem-solver, a team player, and someone who takes pride in delivering exceptional service, we’d love to have you on board. Join us in setting the standard for outdoor adventure retail in Mankato and beyond! The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC.

Requirements

Previous experience in an RV, marine, automotive, powersports, parts, retail, or customer service role preferred
Knowledge of RV systems, including electrical, plumbing, HVAC, towing, and basic operation, is a plus
Knowledge of marine parts, boating accessories, or outdoor recreation products is a plus
Strong sales and customer service skills
Excellent communication skills and the ability to explain products clearly
Comfortable learning parts, accessories, inventory, and product systems
Team-focused mindset with a willingness to help in multiple areas of the store
Organized, dependable, and comfortable working in a fast-paced environment
Ability to stand, walk, and move around the dealership and service area for extended periods of time, up to 8+ hours per shift
Frequently lift, carry, and move objects up to 50 lbs., such as parts, accessories, or tools
Occasionally kneel, crouch, bend, or reach to inspect RVs and marine vehicles
Ability to climb in and out of RVs, boats, and truck beds as needed for show-throughs and inspections
Comfortable working indoors in an office/service area and outdoors in varying weather conditions, including heat, cold, rain, and snow

Nice To Haves

A positive attitude and a strong work ethic
A commitment to teamwork and customer service
A willingness to learn and grow within their role
Adaptability in a fast-paced, hands-on environment
Alignment with our Mission, Vision, and Core Values: Passion, Teamwork, Growth, Family, and Profitability

Responsibilities

Assist customers with RV, camping, and boating parts and accessories
Help customers choose the right products for their camping, boating, towing, and outdoor recreation needs
Conduct RV show-throughs and help new owners feel comfortable with the features and basic functions of their RV
Explain parts, accessories, and product options in a clear and helpful way
Recommend useful accessories, upgrades, and add-ons based on the customer’s needs
Support the parts department with stocking, organizing, merchandising, and inventory as needed
Work with customers in person, over the phone, and through other store communication channels
Help keep the parts and accessories area clean, organized, and easy for customers to shop
Build strong relationships with customers and help create a friendly, helpful store experience
Jump in where needed to support the team during busy times
Other duties as assigned