Campaign Operations Specialist

OneScreen.ai•Boston, MA
•$70,000 - $90,000

About The Position

Onescreen is seeking a Campaign Operations Specialist to join their modern out-of-home advertising platform. This role focuses on turning campaign plans into successfully launched and delivered campaigns, managing the entire process from IO to post-campaign reports. The specialist will be responsible for automating, templating, and building AI-assisted workflows to improve efficiency and handle a higher volume of campaigns. The role involves hands-on campaign execution to identify areas for improvement and will be measured by campaign execution success and the reduction of manual processes over time.

Requirements

  • 2–5 years in operations, campaign or ad operations, project coordination, or another execution-focused role where you managed multiple deadlines at once.
  • Evidence that you build: You've made something that made work easier, such as an automation, script, spreadsheet system, AI workflow, or small tool. It can be personal, academic, or professional.
  • Real AI use: You've used AI tools like Claude or ChatGPT to restructure or automate an actual task, not just answer questions.
  • Tool fluency: You pick up new tools quickly.
  • Attention to detail: You catch the error before it becomes a miss for a customer.
  • Clear communication: Your writing to vendors, clients, and internal teams is clear and timely, and you follow up without being chased.
  • Ownership: When something breaks, you see it through to resolution. Then you fix the process that caused it.

Nice To Haves

  • Experience with HubSpot, Google Workspace, Slack, Zapier, n8n is a plus.

Responsibilities

  • Map the campaign lifecycle end to end, and decide which steps should be automated, templated, or eliminated.
  • Build automations and AI-assisted workflows for the highest-volume manual work.
  • Turn tribal knowledge into documented workflows, templates, and checklists, and retire them as automation replaces them.
  • Test new AI tools as they emerge and bring forward the ones worth adopting.
  • Build and maintain client-facing campaign materials and keep HubSpot current.
  • Manage creative through vendor review and approval ahead of drop-dead dates.
  • Partner with CS on onboarding and client communication.
  • Own day-to-day vendor communication on specs, creative, timelines, and posting details.
  • Run pre-launch check-ins and work with CS to resolve issues in market.
  • Confirm campaigns are live on launch day, including experiential activations.
  • Deliver in-flight and end-of-campaign assets, from photography to final campaign results, to CS and clients within SLA.
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