Campaign Management Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

Join a team that turns strategy into campaigns customers actually feel. You will partner across teams to deliver clear, compliant marketing and keep work moving quickly and accurately. As a Campaign Management Associate in Marketing Growth and Innovation, you lead the day-to-day execution of credit card marketing campaigns across channels. You coordinate timelines, stakeholders, and approvals to deliver work on time and to standard. You continuously improve processes while balancing customer experience, speed to market, and strong risk and control practices.

Requirements

Bachelor’s degree
3+ years of campaign management or project management experience in marketing, advertising, media, agency, or creative strategy
Demonstrated ability to manage multiple priorities and deadlines with strong attention to detail
Strong written and verbal communication skills, with the ability to influence and align partners
Proven problem-solving skills and comfort navigating ambiguity
Collaborative working style with strong interpersonal skills
Continuous improvement mindset and comfort adopting new tools and ways of working
Customer-focused approach with the ability to consider the end-to-end customer experience
Demonstrated commitment to risk awareness, controls, and compliance in customer-facing work

Nice To Haves

Experience in credit card or broader financial services marketing
Experience supporting multi-channel campaigns, including email and direct mail
Experience improving workflows and operational processes across marketing execution
Familiarity with creative development and approval workflows in regulated environments

Responsibilities

Execute credit card marketing campaigns aligned to product positioning, offers, and placement strategies
Manage creative development and coordinate campaign assets across supported channels
Lead end-to-end workflows, timelines, and approvals to ensure on-time delivery
Partner with cross-functional stakeholders to drive alignment and timely decisions
Apply a customer-first lens to support a consistent, high-quality experience
Identify process gaps and implement improvements that increase efficiency and reduce cycle time
Validate accuracy across creative, offer, and execution details before launch
Document campaign requirements, decisions, and approvals clearly and consistently
Monitor execution progress and proactively resolve risks, issues, and dependencies
Ensure campaigns meet regulatory requirements and internal review standards
Follow established procedures to support strong risk and control practices