Campaign Management Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Campaign Management Associate in Marketing Growth and Innovation, you drive execution and creative management of credit card marketing campaigns across channels such as email, direct mail, and owned media. You coordinate timelines, stakeholders, and approvals to ensure campaigns are delivered accurately and on time. You look for ways to improve end-to-end processes while balancing customer experience, speed to market, and a strong control environment. Your work helps us deliver marketing that is clear, compliant, and consistent for customers.

Requirements

Three or more years of campaign management or project management experience in marketing, advertising, media, agency, or creative strategy
Bachelor’s degree required
Strong project management skills with the ability to manage multiple priorities and deadlines
Results-oriented mindset with strong attention to detail and follow-through
Proven problem-solving skills and comfort navigating ambiguity
Strong written and verbal communication skills, with the ability to influence and align partners
Strong interpersonal skills and demonstrated leadership potential
Flexible, positive, and collaborative working style
Curious, improvement-focused mindset that embraces technology and challenges the status quo
Customer-obsessed approach, with an ability to consider the end-to-end customer experience
Demonstrated commitment to risk awareness, controls, and compliance in customer-facing work

Nice To Haves

Credit card or broader financial services marketing experience
Experience supporting multi-channel campaigns, including email, direct mail, and owned media
Experience improving workflows and operational processes across marketing execution
Familiarity with creative development and approval workflows in regulated environments

Responsibilities

Execute credit card marketing campaigns aligned to strategic direction on product positioning, offers, and placement
Manage creative development and coordinate campaign assets across supported channels
Lead campaign workflows, timelines, and approvals to ensure seamless end-to-end delivery
Partner with a diverse, dispersed group of stakeholders to drive alignment and timely decisions
Maintain a customer-first lens to support a consistent, high-quality customer experience
Identify process gaps and implement improvements that increase efficiency and speed to market
Apply strong attention to detail to ensure accuracy across creative, offers, and execution details
Support clear documentation of campaign requirements, decisions, and approvals
Monitor execution progress and proactively resolve risks, issues, and dependencies
Ensure campaigns meet regulatory and internal review requirements
Promote a strong control environment through disciplined adherence to procedures and processes