Campaign Fulfilment Manager

Informa Group . • Newton, MA

5d • Hybrid

About The Position

This role is based in our Newton, MA, Washington, D.C. or New York City office. The Campaign Fulfilment Manager is primarily responsible for the strategic execution and optimization of digital marketing campaigns from setup through completion. This includes day-to-day coordination of campaign fulfillment plans, configuration of automated reporting systems, processing campaign changes, and conducting quality assurance to ensure performance targets are met. Candidates must be analytical thinkers with strong technical and communication skills who can multi-task effectively and thrive under pressure. This individual needs to be detail-oriented, proactive, and comfortable working in a fast-paced, deadline-driven environment.

Requirements

• 1-2 years of experience in campaign management, digital operations, or advertising operations
• Proven ability to manage competing priorities and meet tight deadlines consistently
• Exceptional organizational skills with keen attention to detail and accuracy
• Strong analytical mindset with ability to interpret campaign data and identify optimization opportunities
• Excellent collaboration skills with ability to work effectively across teams
• Strategic thinking capabilities to develop and execute effective fulfillment plans
• Self-motivated with ability to work independently and take ownership of deliverables

Nice To Haves

• Experience with CRM systems, campaign management platforms and reporting/analytics platforms a plus

Responsibilities

• Determine and execute strategic campaign fulfillment plans to optimize performance and efficiency.
• Configure and manage automated reporting systems to ensure seamless data flow and accuracy.
• Process campaign changes efficiently, collaborating with client services teams to set clear expectations on impact and timelines.
• Conduct quality assurance checks, monitor campaign delivery, and implement optimizations to meet performance targets.
• Manage lead returns and maintain system accuracy to ensure data integrity across platforms.
• Generate and distribute comprehensive weekly product and performance reports to stakeholders.
• Secure proof of delivery documentation and complete month-end close tasks within established deadlines.
• Collaborate with client services teams to communicate campaign status, performance metrics, and execution updates.
• Provide timely and effective internal support by addressing inquiries and sharing order status updates with stakeholders.
• Ensure accurate weekly revenue forecasting and recognition to uphold financial integrity.

Benefits

• Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact : take up to four days per year to volunteer with a philanthropic organization
• Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• When it’s time for the next step, we encourage and support internal job moves
• Time out : Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed