Camp & Travel Logistics Support

Orla MiningThunder Bay, ON
CA$86,000 - CA$102,000Onsite

About The Position

The Camp & Travel Logistics Support role provides administrative and operational support to the Camp & Travel department in a remote mining environment. This position assists with employee travel coordination, camp accommodations, room tracking, transportation logistics, workforce movement administration, and day-to-day camp operations support. Working closely with the Camp & Travel Logistics Coordinator, this role helps ensure accurate scheduling, timely communication, organized accommodation management, and efficient workforce logistics while delivering a high level of customer service to employees, contractors, and site visitors.

Requirements

  • High School Diploma or equivalent required.
  • Strong organizational, multitasking, and problem solving skills.
  • Excellent verbal and written communication abilities.
  • Ability to work effectively in a fast paced and dynamic remote operations environment.
  • Proficient with Microsoft Office applications and computerized scheduling systems.
  • Strong attention to detail and accuracy in record management.
  • Ability to maintain confidentiality and professionalism.

Nice To Haves

  • Post secondary education in administration, logistics, hospitality, or business considered an asset.
  • Experience in mining, remote camp, aviation or industrial operations considered an asset.

Responsibilities

  • Follow all company Health, Safety, Environmental, and Security policies and procedures.
  • Report hazards, incidents, and unsafe conditions immediately.
  • Support safe workforce travel and camp occupancy practices.
  • Communicate travel itineraries and logistics details to employees and departments.
  • Assist with employee transportation coordination between airport, camp, and site facilities.
  • Assist with room assignments, room tracking, and camp occupancy administration.
  • Prepare room keys, check-in packages, and accommodation documentation for employees and visitors.
  • Support employee check-in and check-out processes.
  • Monitor accommodation records and report discrepancies to the Camp & Travel Logistics Coordinator.
  • Liaise with camp services personnel regarding room readiness, housekeeping, and accommodation requests.
  • Enter and maintain accurate information within travel and accommodation management systems.
  • Assist with incoming and outgoing mail, freight, and courier coordination.
  • Respond to routine employee inquiries related to travel, accommodations, and camp services.
  • Support inventory tracking for room keys, office supplies, and department materials.
  • Provide general administrative support to the Camp & Travel department as required.
  • Assist with coordinating employee and visitor travel arrangements, including charter and commercial flight bookings.
  • Support travel schedule updates, flight changes, and workforce movement tracking.
  • Participate in departmental training and cross-functional learning opportunities.
  • Maintain knowledge of camp operations, travel procedures, and site logistics processes.
  • Meet performance expectations and departmental service standards.
  • Provide professional, respectful, and responsive customer service to employees, contractors, and visitors.
  • Foster positive working relationships with internal departments and external service providers.
  • Support employee experience initiatives through effective communication and administrative support.
  • Perform additional duties as assigned by the Camp & Travel Supervisor or Camp & Travel Logistics Coordinator.

Benefits

  • Annual short term incentive program
  • Defined Contribution Pension Plan (DCPP) with automatic 5% employer contribution
  • Option for employees to receive up to an additional 4% employer match on employee contributions
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