ALISO VIEJO CAMP LEAD

SENDER ONE SERVICE LLC • Aliso Viejo, CA

2d • $19 - $19 • Onsite

About The Position

A Camp Lead is someone who is enthusiastic and is ready to lead the camp team to deliver a unique climbing experience to new and returning campers. Camp Leads are patient, understanding, and are available for their counselors and campers.

Requirements

• Passionate about climbing, working with kids, and instructing
• Ability to harness imagination and find novel approaches to shared responsibilities
• Ability to learn and grow from each task, challenge, and interaction while seeing them through to the end
• Open to receiving and providing feedback, guidance, insight, assistance, and perspective in a professional manner
• Work with a team, provide support to fellow team members, share ideas, and earn trust
• Take initiative and have the drive to grow professionally
• Top rope and climbing experience
• Knowledge of Google Suite – Gmail, Sheets, Docs, Drive, etc.
• Knowledge of Rock Gym Pro software
• Knowledge of Basecamp
• Experience working with kids in a camp setting
• Experience coaching and instructing
• Must be able to work at least one camp session per day & work Monday through Friday for the duration of the camp season

Responsibilities

• Expert on all the responsibilities of a Camp Counselor
• Manages the camp staffs’ schedule, including but not limited to, assigning meal and 10-minute breaks to ensure staff are following CA labor laws and company policy
• Leads by example - motivates, inspires, and develops staff
• Ensure the counselors are following the agenda and assigned activities
• Ensures that shifts run efficiently, and checklists are completed
• Serves as the point person to resolve customer questions or disputes that escalate beyond what the frontline staff can handle
• Is an expert in Sender One's offerings and policies to better assist customers and answer their questions
• Communicates any operational, customer service, risk management, and staff problems with the Programs Manager

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed