CalWORKS Case Manager (Sun to Thur)

Tri Valley Haven•Livermore, CA

10d•$25 - $29•Onsite

About The Position

The CalWORKS Case Manager plans and provides safety planning, job training, and advocacy for CalWORKs clients under the direction of the Shelter Manager. The role also plans and provides life-skills training on topics such as nutrition, budgeting, anger management, conflict management, and safe-sex issues, and advocates for women who have survived domestic violence. This is a full-time, onsite, non-exempt role scheduled Sunday through Thursday. A 5% pay differential is offered for fluent Spanish, Cantonese, Mandarin, Hindi, or Tagalog language skills. The Case Manager supports sheltered and drop-in CalWORKs participants, coordinates services with Tri-Valley Haven staff, develops long-term safety plans, administers client assistance funds when needed, attends collaborative meetings, networks with Alameda County offices, maintains client documentation, and prepares monthly reports and billing. The role also provides services to domestic violence clients, including developing and teaching life-skills curricula, covering the shelter office and crisis line, screening and assessing clients, making referrals, and providing case management, support, and advocacy. Additional duties include documenting services in OS Soft, sending staff logs at the end of shifts, providing backup support to other sites, maintaining safe and orderly shelter facilities, submitting maintenance requests, participating in meetings and community events, and completing other tasks assigned by the Shelter Manager, Director of Domestic Violence Services, or Executive Director. The position requires reliable transportation and auto insurance for agency business, including transporting clients, and a good motor vehicle record.

Requirements

Bachelor’s degree.
One year of related experience.
Strong computer skills.
Teaching abilities.
Complete Agency Training within six months of employment if not completed beforehand.
Reliable means of transportation and auto insurance for agency-related driving, including transporting clients.
Maintain a good motor vehicle record to drive for the agency.
Ability to work alone, in high-stress situations, and in emergency situations.
Ability to work an off-shift or rotating schedule.
Good reading and distance vision.
Good communication skills, including ability to speak clearly and discriminate speech.
Specific knowledge or education, learning ability, reasoning and thinking skills, and problem-solving ability.
Ability to operate a motor vehicle.

Nice To Haves

Fluency in Spanish, Cantonese, Mandarin, Hindi, or Tagalog; a 5% pay differential is offered for these bilingual language skills.

Responsibilities

Keep the Shelter Manager current on client and program status.
Provide support to sheltered and drop-in CalWORKs participants.
Coordinate services for CalWORKs clients and their children with Tri-Valley Haven staff under the domestic violence collaborative contract.
Develop long-term safety plans in the context of job-readiness services and post-employment intervention.
Provide advocacy for CalWORKs clients.
Administer the CalWORKs Client Assistance Fund when needed.
Attend CalWORKs Collaborative meetings.
Network with relevant Alameda County offices to promote and provide services for CalWORKs clients.
Maintain accurate documentation for each CalWORKs client according to the contract.
Prepare and email the monthly CalWORKs report and billing to the Contracts Manager by the 10th of each month.
Develop and implement curricula for weekly life-skills classes using various presentation methods, including topics related to domestic violence and sexual assault prevention.
Provide office coverage at the domestic violence shelter, enforce house rules, and answer the crisis line.
Screen and assess client appropriateness and make referrals as needed.
Provide case management, support, and advocacy to shelter residents.
Record services provided to callers and residents in OS Soft.
Send staff logs at the end of the shift.
Provide backup support to other Tri-Valley Haven sites as needed.
Perform general tasks and represent Tri-Valley Haven professionally.
Sign up for a backup shift at least once a quarter.
Keep rooms and shelter facilities safe, clean, tidy, and in good condition.
Submit maintenance requests for plumbing, electrical, or other repairs as needed.
Work with the domestic violence staff team to maintain peace and harmony in the shelter.
Participate in community fundraising and special events as required.
Attend weekly domestic violence meetings and monthly all-staff meetings.
Maintain reliable transportation, auto insurance, and a good motor vehicle record for agency driving, including transporting clients.
Perform other tasks as assigned by the Shelter Manager, Director of Domestic Violence Services, and/or Executive Director.