Call Summary Editor

IANS•Boston, MA
•Remote

About The Position

The Call Summary Editor plays a key role in the delivery of IANS' call summary product, in which we record conversations between IANS cybersecurity experts and clients and have AI produce an actionable written summary for the client and our online platform. This role is charged with editing each AI summary to ensure it is clear, correct and completely anonymized - and delivered to the client within our 48-hour SLA. Key success factors include interest in the cybersecurity industry, the ability to research technologies and vendor names to ensure they are presented correctly and the ability to edit summaries for clarity and readability.

Requirements

  • Foundational knowledge of cybersecurity.
  • Knowledge of Microsoft Word required.

Nice To Haves

  • Interest in the cybersecurity industry.
  • Knowledge of Salesforce preferred.

Responsibilities

  • Edit AI-generated call summaries to ensure clarity, correctness, and complete anonymization.
  • Deliver edited summaries to clients within the 48-hour SLA.
  • Research technologies and vendor names to ensure accurate presentation in summaries.
  • Contribute to the delivery of IANS' call summary product.
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