About The Position
You will be a part of the Turkish-speaking Call Centre team, responsible for delivering high-quality customer service of our product for the Turkish market. The company offers a supportive environment with comprehensive training provided from day one to ensure you can excel in your role. You will work on a shift-based schedule.
Requirements
- Positive and proactive attitude
- Proficiency in the Turkish language
- Demonstrates accuracy, diligence, attention to detail, and organisational skills
- Flexible availability for working hours and shift schedules
- Quick learner who can memorise scripts and adapt them when issues arise during a call
Nice To Haves
- A good command of the English language is desirable (not necessarily)
- Previous experience in call centre positions, as well, can be considered a sales agent's and a VIP agent's experience
Responsibilities
- Deliver outstanding service to customers through various communication channels
- Manage both inbound and outbound calls efficiently and professionally
- Address customer complaints and inquiries promptly and effectively
- Provide customers with relevant information about our website and services
- Assist with additional project-related tasks as needed
Benefits
- Comprehensive training provided from day one
- Competitive compensation
- Regular career development reviews
- Generous vacation and sick leave policy
- Financial assistance for professional development
- Educational Allowances
- Monthly allowance for personal activities
- Comprehensive health insurance plans
- Referral program
- Team-building activities and corporate parties
- Badge System that rewards performance and dedication
- Extra bonuses for high monthly quality scores
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
