2026 Fair Lottery Call Centre Clerk

Pacific National Exhibition•Vancouver, BC

2d•Onsite

About The Position

The Pacific National Exhibition (PNE) is seeking hard-working individuals to join their PNE Gaming Team to support exceptional service to all guests in the sale of PNE Prize Home Lottery tickets. The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games. This is a part-time, seasonal role.

Requirements

Strong verbal and written communication skills are required.
A minimum typing speed of 50 WPM is required.
Strong proficiency in computer applications, including but not limited to MS Office Suite, is required.
A strong attention to detail is required.
The ability to maintain and adhere to strict standards of privacy and confidentiality is required.
The ability to work independently under minimum supervision is required.
The ability to be proactive and take initiative is required.
The ability to provide courteous and professional guest service is required.
Successful completion of grade 12 is required.
Must be 19 years of age or older by July 1st, 2026, due to licensing requirements.
Candidates must undergo a Criminal Record Check.

Nice To Haves

Previous office experience is an asset.
Previous guest/customer service experience is an asset.

Responsibilities

Input Prize Home entries and results into a computer system.
Assist with the sale of lottery tickets through the PNE website, mail, and telephone.
Accurately reconcile and account for sale of tickets and cash, including verification and accounting of the daily transactions.
Support the administrative functions of the Fair Lottery department.
Provide exceptional and friendly guest service.
Ensure PNE Uniform and Appearance policy is adhered to at all times.
Perform other related duties as assigned.