Call Center Service Consultant

TEKsystems • Honolulu, HI

1d • $20 - $21 • Onsite

About The Position

Start Your Career with a Well-Known Bank
TEKsystems is hiring Customer Service Consultant to support a well-known bank. This is a strong opportunity to begin or grow your career in financial services while gaining valuable experience in a professional, customer-focused environment.
You’ll be part of a team that plays a critical role in delivering exceptional service and supporting customers with a wide range of banking needs.

Requirements

• 1–2 years of customer service experience (retail, financial, sales, or similar)
• Strong communication skills and a professional, customer-first approach
• Ability to thrive in a fast-paced, high-volume environment
• Comfortable using computers and learning new systems
• Strong attention to detail and problem-solving skills

Responsibilities

• Serve as the first point of contact for customer inquiries
• Deliver accurate, timely, and professional service across a high volume of calls
• Resolve customer issues while creating a positive experience every interaction
• Navigate multiple systems to research and respond to inquiries
• Maintain strict confidentiality of customer information
• Contribute to team performance goals and service standards

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed