Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina
About The Position
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.
Requirements
- Minimum of one year experience with a multi-line telephone system.
- Customer service skills required for responding appropriately to patients, families, physicians and agency staff.
- Ability to transcribe and relay accurate messages on a timely basis.
- Knowledge of grammar usage, punctuation and style.
- Computer skills required.
Nice To Haves
- High School Diploma or equivalent preferred.
- Bilingual in Spanish preferred.
- Clinic experience preferred.
- Medical terminology preferred.
Responsibilities
- Provide scheduling appointments at the appropriate clinics.
- Provide documentation support.
- Provide communications enhancements.
- Provide other support activities in maintaining the coordination of patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
