About The Position

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. This role is responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and collections, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, and correspondence review within departmental standards.

Requirements

  • One to three years' diverse experience in a healthcare setting
  • Comprehension of medical billing and collection
  • Financial background in account receivable
  • Excellent customer service skills

Responsibilities

  • Overall management of the patient encounter
  • Ensure effective customer service
  • Ensure compliant billing and collections
  • Correspondence management
  • Claim follow-up
  • Accurate payment and adjustment reconciliation
  • Correspondence review within departmental standards
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