Call Center Scheduler - Part Time

Indiana University Health System • Indianapolis, IN

23h • Hybrid

About The Position

Our Indianapolis team is looking for a dynamic individual to join our System Patient Access Center! This entry-level role serves as the “Virtual Front Office” for a host of outpatient physician practices in the Indianapolis area. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. The opportunity to work hybrid and/or remote in the role is available after training and performance expectations are met, which is a minimum of 30 days. Onsite location is at 250 N. Shadeland Ave. This is a part-time position, Mon, Tues, and Thurs from 8:30a-5p, 24hrs a week.

Requirements

• The ability to multi-task and utilize multiple screens and programs.
• Exceptional values-based customer service skills
• The ability to work independently.
• Strong communication skills
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.
• Must submit proof of internet speed test resulting in minimum internet speed requirements of 20 MG download and 10 MB Upload to ensure all systems work appropriately and effectively.

Nice To Haves

• Call center experience is preferred but not required for the role.
• Medical Office Experience is strongly preferred.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

• Serves as the “Virtual Front Office” for a host of outpatient physician practices in the Indianapolis area.
• Must be dependable and consistent in attendance and timeliness.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed