Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina

Emanate Health Foothill Presbyterian HospitalWest Covina, CA
Onsite

About The Position

To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.

Requirements

  • Minimum of one year experience with a multi-line telephone system
  • Customer service skills required for responding appropriately to patients, families, physicians and agency staff
  • Ability to transcribe and relay accurate messages on a timely basis
  • Knowledge of grammar usage, punctuation and style
  • Computer skills required

Nice To Haves

  • Bilingual in Spanish preferred
  • Clinic experience preferred
  • Medical terminology preferred

Responsibilities

  • Scheduling appointments at the appropriate clinics
  • Providing documentation support
  • Providing communications enhancements
  • Performing other support activities in maintaining the coordination of patient care
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