Call Center Sales Consultant
About The Position
This job reports to our 333 Commerce St, Nashville, TN 37201 location. If considered, you must be able to report to this location. Are you a proven seller? Is being part of an award-winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs. What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources. On our team, you'll be an important part of shaping our customer experience – from generating revenue through sales, customer retention, to answering questions. Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers. Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash. Interact proficiently with a variety of online systems to provide the right solutions that meet the customer's needs. Bottom line? When our customers think of AT&T, they'll think of you.
Requirements
- Call center or customer service experience
- Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours.
- Ability to work onsite in one of our call centers.
Responsibilities
- Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers
- Meet or exceed sales quotas and service objectives
- Interact proficiently with a variety of online systems to provide the right solutions that meet the customer's needs
- Generate revenue through sales
- Customer retention
- Answering questions
Benefits
- Paid training
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays
- Paid Parental Leave
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
