Call Center Sales Agent (Base Pay + Bonus + Benefits)

Ideal Concepts, Inc.•Allentown, PA

4d•Onsite

About The Position

This is a fast-paced, high-energy outbound call center role where every moment counts. You will jump on live calls with pre-screened insurance leads and turn curiosity into commitment. Your mission: own the conversation, build trust quickly, and steer each lead through a needs-based sales process. This is pure, performance-driven selling in a dynamic environment, where hustle, focus, and commitment aren't just valued, they set the standard. In return, you'll rapidly sharpen your sales craft, unlock meaningful earning potential, and burnish a clear path for career growth. Show up. stand out, and you will rise from hitting daily targets to climbing the ladder as your hustle and perseverance pay off.

Requirements

Demonstrates a strong hustle mindset, relentlessly, navigating objections until securing a Yes!
Committed to a rigorous first year to establish a solid sales foundation, then continuously grow both financially and in role responsibilities.
Embraces the principle that meaningful progress follows hard work and sustained effort.
A strong, repeatable sales foundation built through disciplined call activity, needs analysis and value driven conversations.
Ability to handle transfers from lead qualifiers, identify client needs, present solutions, and upsell where suitable.
Adherence to call flow and scripts.
Reliable, punctual and fully engaged in a team-driven environment.
No prior experience required, but prior call center experience is welcomed.
A strong interest in insurance and commitment to completing our onboarding program to obtain your Health and Life license.
High school diploma or equivalent required.
Ability to commute to Allentown, PA 18101.

Responsibilities

Sell Health or Medicare insurance products to uninsured and underinsured individuals, in addition to promoting and selling our proprietary plan products to enhance overall coverage.
Answer high-volume outbound calls to live leads provided by Ideal Concepts.
Qualify needs quickly, conduct needs analysis, and present fitting solutions.
Take transferred inquiries from lead qualifiers, own the sales cycle, and drive to close.
Present IDC supplementary products on every call when appropriate.
Use consultative selling to present products that meet client needs and add value.
Generate electronic rate quotes and document call details accurately.
Maintain a positive, professional demeanor with clients and teammates.
Hit and exceed daily / weekly performance metrics and call-quality standards.
Work both independently and as part of a collaborative sales team.