Call Center Sales Agent (Warm Leads)

Adaptive Teams

6d • Remote

About The Position

This is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. They focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options. This is a fully remote role where your voice drives results—and revenue. If you love connecting with people, crushing goals, and turning "maybe" into "yes," this one's for you.

Requirements

• 1+ year in sales or a call center
• Confident, persuasive communicator with strong listening skills
• Goal-driven with a competitive edge and drive to exceed quotas
• Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.)
• Quick on your feet—adaptable, coachable, and ready to problem-solve
• Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls.
• Must be available to work within US time zones.
• An internet speed of at least 10 Mbps download and 5 Mbps upload is required.

Nice To Haves

• Experience in the self-storage industry
• Experience with warm leads

Responsibilities

• Turn incoming calls and online leads into confirmed self-storage rentals
• Guide customers through unit options and pricing, matching needs with solutions
• Upsell when appropriate to boost revenue and occupancy
• Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals
• Log customer interactions in the CRM with accuracy and timeliness
• Hit key performance targets: conversions, follow-ups, and call volumes
• Collaborate in team huddles and training sessions to stay sharp
• Provide top-tier, on-brand customer service every time

Benefits

• Working completely remote
• Location independence
• 15 Paid leave days
• Quarterly bonus
• Weekend bonus
• Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months)
• Long-term position with the opportunity to grow in a stable and growing Agency
• Great opportunity to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed