Call Center Representative (Dental)
About The Position
Join the future of dentistry, led by dentists. We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey. Our Call Center Representatives are responsible for managing, scheduling, and sorting all incoming calls for a seamless patient experience.
Requirements
- Experience in a call center or healthcare environment, previous dental experience a plus!
- Proficient in English with strong written and verbal communication skills
- Strong interpersonal and customer service skills
- Organized with ability to manage multiple tasks efficiently.
Nice To Haves
- previous dental experience a plus!
Responsibilities
- Warmly greet patients with a high level of concierge care.
- Answering phones promptly and checking the office voicemail regularly, responding to messages.
- Managing schedules - input and confirm patient appointments via phone and text.
- Entering in new patient records with precision, updating all details.
- Assist with various office duties as directed by immediate supervisor.
Benefits
- Generous Compensation: We invest in the best and are competitive in our salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Prioritizing a work life balance and self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
