3rd Shift - Call Center Representative
Travelorporated•Duluth, GA
•Remote
About The Position
Launch Your Career in Travel with Travel Incorporated. Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job — it’s your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates.
Requirements
- A strong customer service mindset — you're motivated by helping others
- Excellent communication skills and the ability to build trust quickly
- Tech-savvy and comfortable using email, chat, and other digital tools
- Detail-oriented, organized, and thrives in a structured environment
- High school diploma or equivalent
Nice To Haves
- Previous client service or call center experience is a plus, but not required
Responsibilities
- Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
- Listen actively to understand client goals and create travel solutions tailored to their needs
- Guide clients through itinerary options, modifications, and travel best practices
- Deliver exceptional service that drives client satisfaction and supports performance goals
- Collaborate with internal teams to ensure smooth, accurate travel arrangements
- Proactively identify and act on opportunities to improve the client experience
Benefits
- 6 months of paid training through TI University
- Travel provided by TI for in-person training weeks
- Equipment provided
- Career growth pathways and continuous training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
