Call Center Representative
About The Position
Oakwood Remodeling Group is seeking motivated Call Center Representatives to join our growing team in Rocklin, CA. As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule appointments for our design consultants. This role is perfect for someone who enjoys helping people, building relationships, and working in a fast-paced, goal-oriented environment. If you enjoy talking with people, are competitive, and want the opportunity to earn more than your hourly wage through performance incentives, we'd love to meet you.
Requirements
- Excellent communication skills
- Positive and energetic personality
- Comfortable speaking with homeowners throughout the day
- Strong work ethic and dependable attendance
- Ability to overcome objections and stay motivated
- Basic computer and data entry skills
Nice To Haves
- Previous call center, customer service, appointment setting, telemarketing, or sales experience is a plus
Responsibilities
- Contact homeowners regarding our bathroom remodeling services
- Schedule free in-home consultations
- Follow proven scripts and appointment-setting processes
- Answer questions from prospective customers
- Confirm, update, and maintain scheduled appointments
- Enter customer information into our system
- Follow up with leads who have expressed interest
- Help keep our sales team booked with qualified appointments
Benefits
- Starting pay of $20 per hour
- commission opportunities
- Performance bonuses
- Paid training
- Advancement opportunities
- Established, growing company
- Supportive team environment
- Full-time position
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
