Call Center Representative
About The Position
At Renewal by Andersen, a division of Andersen® Windows, we’re transforming the home improvement industry. Founded in 1903, Andersen Windows is the world’s largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners. We are seeking dynamic and proactive Call Center Representatives to join our team! This is a fantastic opportunity for motivated professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders.
Requirements
- Strong background in customer service with the openness to learn and grow in a sales field.
- Metrics-driven with a strong sales mindset.
Nice To Haves
- Bilingual Skills
Responsibilities
- Reach out to up to 30 homeowners per hour and manage a high volume of outbound calls from potential customers with some inbound call taking and digital outreach.
- Accurately document and track appointments to ensure seamless customer interactions and follow-up.
- Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team.
Benefits
- $20/hour+ uncapped Bonuses
- Medical, dental and vision insurance
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Disability Insurance
- Identity Theft Protection
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 401K
- PTO / Sick Time
- 8 Paid Holidays plus 1 Flex Holiday
- Discount on our windows and doors
- Employee discounts on travel, apparel, electronics, restaurants and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
