Bilingual WAH - SOUTH CAROLINA ONLY - Call Center Representative

InfoCision Management Corporation, SC
Remote

About The Position

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates living in South Carolina who thrive in a fast-paced environment and enjoy helping people.

Requirements

  • Fluent in both English and Spanish (spoken and written)
  • Excellent communication and problem-solving skills
  • Strong computer and multitasking abilities
  • Ability to work independently while maintaining productivity
  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
  • A quiet, distraction-free workspace

Responsibilities

  • Assist customers by answering inbound calls
  • Make outbound calls
  • Resolve issues
  • Deliver outstanding customer support in both English and Spanish

Benefits

  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Paid training
  • Weekly bonus potential
  • Rewards & Recognition Programs
  • Supportive team environment
  • Opportunities for growth and advancement
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