Call Center Representative - PT
Big Brothers Big Sisters of Long Island•Town of Islip, NY
•Onsite
About The Position
The Customer Service/Call Center Representatives are responsible for making outbound calls and assisting donors with general inquiries and the scheduling of donations.
Requirements
- Minimum High School Diploma or equivalent.
- Knowledge of Microsoft Office, Excel/Word.
- Ability to communicate clearly and effectively.
- Ability to work in a fast-paced environment.
- Strong customer service and organizational skills.
Responsibilities
- Ensuring a superior level of customer service is provided to all callers.
- Make outbound calls to solicit for donations.
- Verify donor information as presented in computer system/database.
- Completes necessary paperwork to update/correct/modify any information needed.
- Maintains databases and spreadsheets of tracked information, receipt requests, special instructions.
- Other projects as assigned by Supervisors.
Benefits
- medical
- dental
- vision
- retirement plan
- generous paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
