Full-Time Call Center Representative (Edinburg)
AnswerOne•Edinburg, TX
•Onsite
About The Position
Map Communications is seeking a Full-Time Call Center Representative for their Edinburg, TX location. This is an in-office position requiring 40 hours per week with 10-hour shifts, including one weekend day and holidays. The company emphasizes a supportive, compassionate, and collaborative team environment, providing high-quality support to diverse clients. They are looking for individuals with strong communication skills who enjoy helping people and working in an upbeat environment. No prior experience is necessary as comprehensive training is provided.
Requirements
- A welcoming, upbeat, and professional phone presence.
- Strong English communication skills (excellent spelling and grammar).
- Comfortable navigating a Windows-based computer environment.
- Typing speed of 35+ WPM.
- Reliable attendance and a strong work ethic.
- Flexibility to work one weekend day each week.
- Must work one weekend day (Sat or Sun) and Holidays.
Responsibilities
- Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
- Gather, verify, and relay accurate message details.
- Efficiently enter information into the computer system with high attention to detail.
Benefits
- Employee Stock Ownership (ESOP)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Traditional 401k with company matching
- Free Life Insurance
- Paid Time Off
- Legal assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
