Flex Call Center Rep. (Day / Swing Shifts/ Graves)

Security Services Northwest IncSequim, WA
$0 - $21Onsite

About The Position

Security Services Northwest, Inc. (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Wyoming, Idaho, Utah and Alaska. Security Services Northwest is a nationally recognized supplement for Department of Defense anti- terrorism force protection. From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, Security Services Northwest, Inc., provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunity. If you’re passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we’re always looking for new people to join our family of professionals! "Work Hard, Be Kind."

Requirements

  • Must be able to pass an office efficiency checklist:
  • Typing test - 40 WPM minimum
  • Take sample calls with messages, dispatch call
  • send email, fax, etc...
  • Navigate between screens
  • Put calls on hold, transfer calls
  • Excel, Word, Microsoft 365
  • Must be comfortable with multi-tasking, a high-stress work environment, and the work pace changing drastically at times.
  • Sequim, WA 98382: Reliably commute or planning to relocate before starting work (Required)
  • Must be able to come into the office every day

Nice To Haves

  • Dispatching: 1 year (Preferred)
  • Office or Clinical work

Responsibilities

  • Dispatchers monitor burglary, fire, and medical alarms for hundreds of customers
  • Dispatch alarms to the appropriate agency.
  • Answer phones, take messages, and dispatch calls for answering service customers
  • Perform a variety of computer tasks and other office duties.

Benefits

  • $21/hour
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program
  • Paid Time Off (PTO)/Holidays Paid at time and a half if worked
  • Opportunity for overtime
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