Call Center Registration Specialist (Full-time, Monday - Friday, Days)
About The Position
The Call Center Registration Specialist reports to the Manager of Pre-Admissions. This position is responsible for pre-registering patients with pre-scheduled services. The role involves maintaining effective working relationships with internal and external clients, assisting patients with pre-registration by obtaining insurance information, collecting payments, and patient demographic information. The specialist will enter collected information into the appropriate software system and verify insurance eligibility and benefits. Additionally, they will review information entered into the electronic medical record and billing software to ensure accuracy. Other duties may be assigned.
Requirements
- High school diploma or GED
Nice To Haves
- Previous experience with medical billing, coding, or preferred
Responsibilities
- Maintain effective working relationships with internal and external clients
- Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
- Enter collected information into appropriate software system
- Verify insurance eligibility and benefits
- Review information entered into electronic medical record and billing software to ensure accuracy
- Other duties, as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
