Call Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FT
About The Position
This is a full-time Call Center Registered Nurse (RN) position within Atrium Health's Mint Hill Pediatric Extended Care department. The role focuses on evening shifts and requires working every other weekend. The nurse will perform telephone triage for a diverse patient population, assess patient needs, and collaborate to provide clinical solutions. This role operates in an untraditional nursing environment, requiring comprehensive nursing assessments. The nurse will actively participate in team conferences, identify patient education needs, and communicate all patient encounters to practices, physicians, and managed care clients before the office opens. Additionally, the nurse will report operational concerns to designated leadership.
Requirements
- Graduate from an accredited School of Nursing required.
- Current license to practice as a Registered Nurse in the applicable state required.
- Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in.
- BLS required per policy guidelines.
Nice To Haves
- BSN preferred.
- Experience in telephone triage, pediatrics and ED triage is desired.
Responsibilities
- Performs telephone triage with diverse patient population.
- Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
- Provides comprehensive nursing assessment in an untraditional nursing environment.
- Actively participates in team conferences and helps assess patient education needs.
- Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
- Notifies designated leadership of operational concerns.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
