Call Center Receptionist

Pinnacle GI Partners • East Lansing, MI

2d • Onsite

About The Position

We are currently seeking a full-time Call Center Receptionist for our East Lansing, MI office. In this role, you’ll play a vital part in guiding and supporting our patients throughout their care journey. Candidates with prior healthcare or customer service experience are encouraged to apply—we’re happy to provide training to help you succeed. Apply today and take the first step toward becoming a valued partner in our shared success!

Requirements

• Completion of High School or a GED program
• 1-3 years customer service
• Must demonstrate multitasking and organization within a fast paced environment
• Must demonstrate a high competency level with general computer applications and functions
• Must successfully pass a background check and a drug screening

Nice To Haves

• Medical office experience preferred

Responsibilities

• Check our patient in and out as they visit our office
• Collect, verify and enter demographic and patient insurance information
• Schedule new appointments for our patients
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
• Coordinates referral for patients through insurance and other physician offices
• Answers telephone takes messages and correctly routes incoming calls

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED