Call Center Operator
Sheppard Pratt
About The Position
This role involves receiving and answering incoming phone calls, directing them to the appropriate person or program, and placing long-distance calls for staff and patients. The operator will also be responsible for maintaining chronological logs and records.
Requirements
- High school education or one year of relevant experience as a substitute.
- General knowledge of MS Office Suites.
Responsibilities
- Receives and answers incoming phone calls following established procedures.
- Directs calls to the designated person or program via office telephone.
- Places long distance calls for staff and patients.
- Maintains chronological logs and records.
Benefits
- Commitment to professional development
- Comprehensive tuition reimbursement program
- Medical, dental and vision benefits
- 403b retirement match
- Generous paid-time-off
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
