Call Center Mortgage Loan Officer

AchieveSt. Louis, MO
Onsite

About The Position

Achieve is hiring a call center loan officer in Missouri, with the potential to act as Branch Manager and/or Qualified Individual. This is an opportunity to join Achieve’s growing mortgage business at the ground level in Missouri and help shape it. The role involves helping everyday people transition from surviving to thriving with innovative digital personal finance solutions. Responsibilities include learning mortgage-specific systems, reactivating NMLS licenses, receiving leads, and using consultative sales skills and mortgage knowledge to provide residential HELOCs. Future product offerings will also be part of the role. The company is a leading digital personal finance company that helps individuals with personal loans, home equity loans, debt consolidation, and financial tools and education. Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S.

Requirements

  • Current MO resident
  • Active NMLS (or able to be reactivated)
  • Have passed the SAFE exam
  • 3+ years of mortgage lending experience
  • Eligible to complete state and federal MLO licensing requirements, including but not limited to required pre-license education, state and federal testing, and federal background checks to obtain an appropriate license to conduct business in all states deemed necessary by the company
  • Ability to work both independently and as a team player
  • Ability to work in a continually changing, entrepreneurial team environment
  • Passion, great communication skills, self-motivation, a positive attitude, and competitive spirit
  • Embodies the four Achieve core values: Care, Collaboration, Get Better, and Act with Integrity

Responsibilities

  • Evaluate and analyze applicants' financial status, credit, and property details to determine mortgage eligibility
  • Advise and educate clients on the Lendage mortgage products and the application process
  • Assist clients in completing mortgage applications, including the collection of the requisite information needed to obtain a mortgage approval
  • Operate skillfully within the mortgage sales environment including the Loan Origination System, CRM, credit vendor system, and other required software and systems across the entire end-to-end mortgage process
  • Communicate constantly with prospects, loan applicants, and 3rd party vendors, with continual follow-up throughout the mortgage process
  • Qualify for several state mortgage licenses within the first 45 days and be knowledgeable

Benefits

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
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