Call Center Customer Service Representative

UW HealthRockford, IL
Hybrid

About The Position

This is a hybrid position operating within PRN hours of 8:00 am to 5:00 pm, Monday through Friday. The in-person location is 2550 Charles St. Additional compensation components may include evening, night, and weekend shift differentials, overtime, and on-call pay. UW Health in northern Illinois offers a competitive pay and comprehensive benefits package, including PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, and tuition assistance. Employees also benefit from an annual wellness reimbursement, the opportunity for on-site day care through UW Health Kids, and tuition reimbursement for career advancement, including fully funded programs. The role provides abundant career growth opportunities to nurture professional development, a strong shared governance structure, and a commitment to employee voice.

Requirements

  • 1 year experience in a call center environment. Required

Nice To Haves

  • Previous receptionist or customer service experience. Preferred
  • medical clinic or hospitality experience. Preferred

Benefits

  • PTO
  • Medical
  • Dental
  • Vision
  • retirement
  • short and long-term disability
  • paternity leave
  • adoption assistance
  • tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement--ask about our fully funded programs!
  • Abundant career growth opportunities to nurture professional development
  • Evening, night, and weekend shift differential
  • Overtime
  • On-call pay
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