Customer Service Call Center Representative

All U Need Pest Control • Fort Myers, FL

10h • Onsite

About The Position

Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry-leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc.

Requirements

• Proficient in English with strong communication skills
• Experience in customer support and client services
• Excellent phone etiquette and data entry abilities
• Familiarity with Microsoft Office and computer skills
• High school diploma or equivalent
• Pass a pre-employment drug screen
• Pass a criminal background check
• Reliable transportation to commute to and from the office

Nice To Haves

• Multilingual or bilingual skills are a plus
• Previous experience in a call center environment is preferred
• Customer service: 1 year
• Multi-line phone systems: 1 year

Responsibilities

• Scheduling appointments
• Setting new customers up for service
• Assisting with invoices and receivables

Benefits

• Hourly pay plus monthly bonus potential
• Guaranteed 40 hours/wk., plus 1.5x for overtime
• Paid vacation and holidays
• Paid training
• Company match 401 (k)
• Health, dental and vision insurance available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED