Call Center Customer Service Representative

UW HealthRockford, IL
$17 - $23Hybrid

About The Position

This is a hybrid position with a work schedule of 100% FTE, Monday-Friday 8:00 am - 5:00 pm. Additional compensation components may include evening, night, and weekend shift differential, overtime, and on-call pay. UW Health in northern Illinois is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Requirements

  • 1 year Experience in a call center environment; medical clinic or hospitality.
  • Previous receptionist or customer service experience.

Benefits

  • PTO
  • Medical
  • Dental
  • Vision
  • retirement
  • short and long-term disability
  • paternity leave
  • adoption assistance
  • tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement--ask about our fully funded programs!
  • Abundant career growth opportunities to nurture professional development
  • Strong shared governance structure
  • Commitment to employee voice
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