Call Center Agent $20/HR
Starwood Hotels•Beach, ND
•Onsite
About The Position
We are seeking a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You’ll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests’ needs and provide on-the-spot solutions. Of course, they’ll also help with arrival and departure, from airport transfers to luggage storage.
Requirements
- Minimum of 1 year of similar work experience
- Experience in guest or customer service
- Team player
- Hard worker
- Multi-tasker
- Detail oriented
- Flexible and willing to meet the demands of a 24-hour operation
Nice To Haves
- Ability to speak a secondary language is a plus
Responsibilities
- Fielding all hotel calls
- Directing calls appropriately
- Communicating critical information to guests and staff as needed
- Anticipating guest needs and providing on-the-spot solutions
- Assisting with arrival and departure, from airport transfers to luggage storage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
